Freedom Apostolic Resources, Freedom Apostolic Resource Centre and Freedom ARC are trading names of Freedom Apostolic Ministries Ltd., a not-for-profit company registered in England.
Company number 10359676. Registered office: Freedom Centre, 1 Howard Avenue, Barnstaple EX32 8QA, UK.
This Privacy and Cookies Policy, together with our Terms and Conditions, defines the parameters which we use to store, process or collect any personal information we ask for or that you provide to us. Please read this policy carefully to understand our obligations and practices regarding your personal information and how we will handle it.
Through visiting and browsing www.freedomarc.org, www.freedomarc.blog,
www.hablemosverdad.wordpress.com, www.chinesefreedomarc.wordpress.com ,
www.kingdomadvancegermany.wordpress.com and any associated sites or subsites you consent to the practices outlined in this policy and the criteria detailed in our Terms and Conditions.
For all our blog sites hosted on WordPress.com, including www.freedomarc.blog, the privacy and cookies policy of Automattic.com also applies.
For our Engaging God site hosted on LearnWorlds (eg.freedomarc.org), the privacy and cookies policy of LearnWorlds also applies.
GDPR: For the purposes of The General Data Protection Regulation (EU), the data controller is Freedom Apostolic Ministries Ltd. Any queries regarding this policy should be directed to Data Controller, Freedom Apostolic Ministries Ltd., Freedom Centre, 1 Howard Avenue, Barnstaple, EX32 8QA or emailed to: firstname.lastname@example.org or by telephone: 01271 321171.
Information we may collect about you
We may gather and process the following information about you:
- Information you provide: On occasion, you may provide information about you when completing forms, making purchases, or by corresponding via mail, email, over the phone, or via facsimile. This includes, but is not limited to, information you provide when you complete registration forms to use our website(s), subscribe to our subscription programs, newsletters or other notifications, make donations to our appeals or appeals from other fundraisers on our website(s), set up regular donations, give one-off donations, and when you report a problem with our website(s). It also includes, but is not limited to, information provided when filling out order forms and completing purchases from our online shops. Information provided might include, but is not limited to, your name, age, address, and email address, phone number, financial and credit card details. We use third party applications to process all financial transactions on our sites.
- Information we collect: We may automatically collect from you in regard to your visits to our website(s) the following information:
Technical information: including, but not limited to, Internet Protocol address (‘IP’ address) which is used to connect your device to the internet, your login information, browser type and version, time zone settings, browser plug-in types and version, operating system and platform;
Information about your visit: including, but not limited to, the full Uniform Resource Locators (‘URL’) used to navigate to and from our website(s), pages, products and resources viewed or searched for, our page response times, download errors, length of time spent on pages visited, interaction information (e.g.: scrolling, clicks, swipes and mouse-overs), the methods used to browse
away from a page, and any phone number or email address used to contact us.
Information received from other sources: We sometimes receive information about you if you use any of our subsites, social media accounts, or other services we provide. We may work with third-party organisations (e.g.: business partners, sub-contractors, payment and delivery services, advertising networks, analytical providers, search information providers and others) and these sources may provide us with information about you.
Other Sources: We may gather your personal information when you subscribe to any service we provide.
We may gather your personal information when you apply for a job or volunteer position with us to process your application and to monitor our recruitment processes and statistics.
A cookie is a small file containing an alphanumeric identifier that is sent by a web server to a web browser and is stored by the browser. The alphanumeric identifier is then sent back to the server each time the browser requests a new page from the server.
Cookies can be either a ‘persistent cookie’ – stored by a web browser and remaining valid until its set expiry date (unless deleted by the user before the expiry date), or a ‘session cookie’ which expires at the end of the user session when the browser is closed.
Typically, cookies do not contain any information that identifies a person, however, personal information stored about you by us may be linked to the information stored in and obtained from cookies.
Cookies can and are used by web servers to identify and track users as they browse different pages on a website and to identify returning website users.
We use both persistent and session cookies on our websites.
The cookies we use recognise a device when a user visits one of our websites, to track users as they navigate our website(s), to enable to use of a shopping cart on our website(s), to improve the usability of our website, to administer our website, to prevent fraud and improve our website security, to validate authenticated users’ sessions, and to facilitate the use of our websites’ search engines.
Our websites use third-party cookies. Details of how to manage these third party cookies are detailed below:
Most browsers allow you to refuse to accept cookies; however, blocking all cookies will have a negative impact on the usability of our website and many other websites.
If you block cookies, you may not be able to use the features and functions on the website.
It is possible to delete the cookies stored on your computer. Deleting cookies can also have a negative impact on the usability of our website and many other websites.
How we use your information
The information we hold about you is used in the following ways:
Information you give to us:
Information is used to complete our obligations in connection with any contracts or agreements entered into between you and us, and to supply you with the data, services and products that you request. This includes, but is not limited to, processing payments for goods or services and providing refunds as per our refunds policy;
For informational purposes:
To deliver information about products or services we offer that are similar to those you have made queries about or purchased in the past, or to deliver information about our associated charities Freedom Trust and Freedom Community Alliance and their appeals and campaigns;
For administrative purposes;
For internal record keeping, to manage feedback, and to respond and process complaints;
To deliver information about Freedom Apostolic Ministries Ltd and the ways in which you can engage with us and our work. This can include, but is not limited to, postal and email correspondence, messages delivered through social media such as our Facebook and Twitter accounts, or through online advertising. If you do not wish us to use your information in this way please contact us to advise of your preferences by telephone on 01271 321171, by email at email@example.com or by mail at 1 Howard Avenue, Barnstaple, EX32 8QA;
To advise you of changes to our services; and
To enable us to ensure our websites’ content is delivered in the most effective and efficient way for you and the device on which you are accessing it.
Information we collect about you:
Information we collect about you is used in the following ways:
To administer our websites
For internal processes including but not limited to, troubleshooting, data analysis, customer and donor profiling and matching, testing, research, page and message optimization, statistical and survey purposes;
To improve our sites and ensure our content is delivered in the most effective and efficient way for you and the device on which you are accessing it;
To aid your participation in the interactive features of our websites, services, appeals and campaigns when you choose to do so;
To help us keep our websites secure and safe;
To measure and analyse the effectiveness of the advertising delivered to you and others, and to deliver relevant advertising to you; and,
To suggest and recommend products and services for you and other website users that we believe may be of interest to you or them.
Information from other sources
The information you provide and the information we collect about you may be combined. We may use the combined information for the any of the purposes detailed above.
Our promise to you
Every person who engages with us is a blessing to us and we value each and every contribution you make.
Sharing your information with others
We will never sell or share your personal data with third parties for marketing purposes or for purposes other than as described in this Privacy and Cookies Policy.
We may from time to time, share your information with selected third party partners, including:
Business partners, sub-contractors and suppliers for the conduct of the contracts that we enter into with them or you or for the fulfilment of any order placed by you or donation given by you through any of our websites;
Advertisers and advertiser networks which require the information to select and send appropriate advertising about Freedom Apostolic Ministries Ltd. and our associated charities to you and others. We may use such combined data to aid advertisers in their analysis of our advertising and to reach our target audiences (for example, residents of the South West of England). We may make use of personal information we
have collected to enable us to display our advertising to these target audiences; and
analytical information and search engine providers that support us to improve and optimise our websites.
We may also share your information with third parties:
If we are subject to a duty to disclose or share your personal information in order to adhere to legal obligations, or in order to apply our Terms and Conditions and other agreements; or to protect the property, safety or rights of Freedom Apostolic Ministries Ltd., or others such as the police, regulatory bodies; and,
In some cases, we may be obligated to disclose information or undertake more detailed monitoring under the Regulation of Investigatory Powers Act 2000 or Freedom of Information Act 2000 as amended from time to time.
Storage of your personal information
The information that we collect from you is processed by staff who may be engaged in, among other things, the processing of your payment details. By submitting your personal data, you agree to the transfer, storing and processing of your information. Freedom Apostolic Ministries Ltd. takes all reasonably necessary steps to ensure that your data is treated securely and in accordance with the General Data Protection Regulation (GDPR) (EU) and this Privacy and Cookies Policy.
All data provided to us by you is stored on secure servers. Any financial transactions are carried out on secure sites. Where password access enables you to admittance to certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transfer of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information while it is being transmitted to our site; any transaction is at your own risk. Once we have received your data, we use
strict procedures and appropriate security controls with the intent of preventing unauthorised access.
Any credit or debit card details we receive through our websites are passed securely to our partners who are compliant with Payment Card Industry Security Standards to fulfil and process payments and donations.
Data will be retained only
for as long as you agreed when giving us your data
or as long is necessary for us to fulfil our obligations to you
or as long is as required for legal or accounting purposes
whichever is the longest.
In any case we will ask you to renew your permission for us to retain your data after a period of not more than 2 years has elapsed.
You have the right to ask us not to process your personal information for marketing Freedom Apostolic Ministries Ltd. and our literature and resources. We will always inform you at the time we collect your information if we intend to use your information for such purposes. You may exercise your right to prevent such processing by contacting us on 01271 321171 or writing to us at: 1 Howard Avenue, Barnstaple, EX32 8QA, or via email at: firstname.lastname@example.org
Our site may, from time to time, contain links to and from partner websites and their affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy and cookies policies and we do not accept any responsibility or liability for these websites, their contents or their policies. Please check these policies before you submit any personal data to such websites.
Access to your information
The General Data Protection Regulation (GDPR) (EU) gives you the right to access the information held about you. Your right of access can be exercised in accordance with this regulation. Any access request is free of charge.
Changes to this Privacy and Cookies Policy
Any changes we may make to our Privacy and Cookies Policy in the future will be made on this page.
Please check back frequently to see any updates or changes to our Privacy and Cookies Policy.